If you’re using an iOS device, like an iPhone or iPad, then it’ll be in the App Store. The good news is that the Fitbit app is compatible with more than 200 mobile devices, spanning across iOS, Android, and Windows 10. The following methods should work for whatever Fitbit you have, but do drop us a line on Twitter if you need help with a specific device. It’s not too difficult thankfully, but it can be tricky if you’re doing it for the first time.īelow we’ve outlined how to set up your Fitbit in as few steps as possible, for iOS and Android devices, PC, and Mac. If you get a brand new Fitbit activity tracker for Christmas, or you’re just hoping to dust off your long forgotten band, you’ll need to go through the Fitbit setup process. Those extra roasties and Christmas pud won’t work themselves off, after all. New Year’s resolutions are imminent, and with Fitbits filling stockings the world over, it’s about time you set up that fitness tracker. The sync only produced about 7 days of sleep data, which I believe is expected.Fitbit Setup Guide: How to set up your new fitness tracker Step count from every missing day showed up, but missing sleep data did not sync and is likely lost. Once I did that, I completed a proper sync right away. My workaround is to get out that old mini dongle that connects over USB and use with the Fitbit Windows app on my computer. I even tried to sync my tracker with my older phone, Pixel 2 XL (also on Android 11), and met the same fate. Since my last sync was on Sept 7, and I upgraded my Pixel 3 XL on Sept 8 (the day it was released), I'm going to connect those two dots and say it is an issue with BT and Android 11. So it was seemingly related to a change from the official launch/build released on Sept 8. I'm also an Android 11 user, but I was in the Android 11 beta throughout the middle portion of the year with my phone on Android 11 with no issues. Finally occurred to me it might be an phone OS build issue. Now it's in the 60% range.Īlta HR user here. After a full charge in the morning, my battery would be in the mid 80% range when going to bed. I really hope the Versa 2 and 3 use a better bluetooth as the one in the Versa 1 is junk.Įdit: Forgot to mention, every time this has happened battery drain increases. Here I am just out of warranty and it's happened to my third Versa. Same thing happened to be replacement Versa right before the Versa 2 came out, so ended up replacing it with another Versa 1. Had this happen to my first Versa 1 during warranty and was replaced. You can tell it hasn't paired in a long time as the time is way off(apparently it gets its time from the sync). Bluetooth starts to randomly not connect, for awhile a combo of rebooting phone/versa gets it to pair. I'll be honest, this isn't the first time I've had a Versa 1 die on me, and these are the same exact symptoms. Tried the Windows 10 app, but that is not working. Updated to Android 11 and this started happening, but it took many days before it started happening. You don't need to delete the tracker from your phone, you just need to get a sync from a PC/Mac and that seems to resolve things. Afterwards, it now syncs fine on my phone and GPS is also working correctly. Nothing helps.Įdit: I was able to correct the problem by installing the FitBit app from the Windows Store onto a Windows 10 PC and syncing there. I have also restarted my tracker multiple times as well. Restarting Bluetooth, restarting my phone, removing the tracker from bluetooth device list, and even deleting the App and reinstalling it multiple times have not helped. It seems to me that both problems are related to Android 11. All permissions are enabled for the FitBit app and location is enabled all the time and no battery saver settings are enabled. Obviously this isn't something I want to do while running, I want my phone locked and put away. In addition, when I go running, it will sometimes track GPS while the app is open, but if I lock my screen, GPS link stops until I unlock my phone and reopen the app. If I plug the tracker into the charger and leave it with my phone for a few hours, it might sync during that time, otherwise I cannot get it to sync no matter what I do. since then my tracker (charge 2) will not sync reliably. I have a Pixel 2XL and I upgrade to Android 11 last Sunday 9/13.
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